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Working Time (Beijing)
Mon. ~ Fri. 9:00 - 18:00
Sat. 9:00 - 12:00
Contact Number (+86)

How to register Firefly account?

Click on the "Login" button in the upper right corner , fill in "E-mail", "User name", "Password" and "Confirm password", etc. . Please make sure that you have entered the valid email address, and save the registration password. 

How to retrieve password?

Click on the "Login" button in the upper right corner and click“Retrieve password”to fill in user information. Then you will receive a link to reset your password via email and please reset password by following the instructions. Don’t click the link more than once.


How to modify password?

Select "My account" in the "Personal center", click "modify" in "Login password" column, then follow the prompts to enter the password information and save.


How to change account?

Please use a valid email address when registering. Firefly account can not be changed after registration. It is recommended that you re-register with a new email account.